Refund policy

We want you to be 100% satisfied with your purchase. Since we work with global suppliers, please read our policy carefully before ordering.

Shipping Time Notice:

Due to our partnerships with global warehouses, orders typically arrive in 7–20 business days. Delays may occur during holidays or high-demand periods.

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Returns & Refunds

• We offer refunds for defective, damaged, or incorrect items only.
• To request a refund, you must contact us within 7 days of delivery.
• Include your order number and clear photos of the issue.
• Items must be unused and in original packaging (when applicable).

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Cancellations

Orders may be cancelled within 12 hours of purchase. After that, your item may already be in processing and cannot be cancelled.

Reach out to y2krebelshop@gmail.com at any time  – we’re here to help!